
Today my daughter needed a haircut -- desperate, in fact. After stopping by a few salons at the mall and finding them booked, we moved on to the most unglamorous of options -- Great Clips (gasp) -- a no-nonsense, no-fuss, no-appointment needed haircut factory. The cost: a mere $12. So cheap that I decided to get a quick trim myself.
While most of my friends pay $30 to $60 dollars a cut, I haven't found that the results justify the cost. As a no-fuss kinda gal, I am perfectly content taking my chances with Great Clips, at least for a quick trim. In this case, it worked out well. In and out in 30 minutes, 2 haircuts, $30 bucks. Not bad, right?
I can't say I felt pampered, but I did get a good deal and a fairly good haircut--and was perfectly willing to overlook the drab environment. I had a nice chat with the gal cutting my hair, who learned her craft at Crockett High School. Beauty school in high school, who knew? Apparently they have an entire program. I'm no beauty authority, but I'm guessing it's not the most prestigious program, though for all I know Crockett could be the credentials of choice for Jackson Ruiz, a high-end salon that charges upwards of $100. (http://www.insiderpages.com/b/3722352385)
The entire Great Clips staff was friendly and welcoming. Not exquisite, but perfunctory and fast. Though they made several pitches, I did not buy into the product suggestions -- not even tempted. I think it had a lot to do with how they presented themselves. Really, how can anyone expect to make a living in the beauty business and not have perfectly cut and styled hair?
Too often I've seen hairdressers with overly processed, messed, fussed, frizzed-out, fly-away hair dispense beauty advice to their captured customers. My suggestion to these hard-working guys and gals: aim for a higher level of perfection. Though we might assume that we pay more for talent and experience, we also pay for and expect a polished staff that exemplifies the look we hope to have ourselves. If these folks want to get ahead and build a following, they'll need to reinvent a head-to-toe look that positions them as an authority on fashion, beauty and hair. Honest -- I want beauty advice from beautiful people.
Was Great Clips a good value? Yes. Did they do a good job? Pretty good. Will I buy product? Not likely. Next time I need a trim, Great Clips will do. Would I go there for a new look? Definitely not. This is one profession where looks do matter.
P.S. The woman in photo is from the website, not the person who did my hair.